The Solution

Implement the Aviation Collaboration Platform

 
Start collaborating

begin trial in 5 weeks


We understand the time pressure airline teams are constantly under and the reality they face in terms of available resources.

We have the domain expertise and technical support available to ensure a light touch for the airline throughout trial setup.

Frequency is designed to scale with ease.




 
 
 
 
 
  • Week 1AGREE PROCESSES

    Decide what operations processes will be part of the trial and how they are currently implemented on legacy channels.

    Agree how these will be implemented with users on Frequency.

  • Week 2AIRLINE DETAILS SUPPLIED

    Airline supplies - users names, roles, bases, regions, aircraft type.

    Frequency will create dedicated airline space, connect live data and pre-configure admin section.

  • Week 3ONBOARDING

    Airline frontline users download the application from Apple Store or Google Play store and follow signup steps.

    Desktop users sign up via the Frequency website and permit browser notifications.

  • Week 4TRAINING AND TESTING

    Concierge user training if requested.

    Staged scenario role playing with Frequency team to verify configuration.

  • Week 5ACCEPTANCE TESTING AND LAUNCH

    Verify performance of functions.

    Kick-off trial 😊

ACHIEVABLE TARGETS

No COST, NO IT department work


Frequency can be trialed without any need to integrate with airline IT systems.

We commit to no cost for the airline until the business benefits are verified.

 
 

Our methodology



LISTEN TO PROBLEMS

Our foundation is domain expertise, but we know all airlines, each department and every role has unique challenges. We listen and understand problems first.


DESIGN SOLUTIONS

We work closely with our design team to understand the problem and from this we design achievable solutions.


AGILE DEVOPS

The development team are part of the process at the beginning - from listening, to designing solutions. They implement iteratively in continuous collaboration with the design team.


DEPLOY

We deploy on a fortnightly basis to make sure our customers problems are being solved and to continue the listening through user feedback.