Frequency – AWS Activate Program
November 10, 2019
Covid-19: Finally… A first Glimmer of a Silver Lining
May 12, 2020
Article by Kris Vansteenkiste – 20 April 2020 – www.flyfrequency.com
How Frequency Helps Airlines Adapt in Uncertain Times
As the COVID-19 pandemic brought global aviation to a near standstill, one thing became painfully clear: communication in crisis is everything. Airports were deserted. Schedules changed hourly. Crews were reassigned mid-shift. Entire fleets were grounded, restarted, and grounded again. For airlines, keeping teams aligned became not just difficult—it became mission critical.
At the center of this challenge, Frequency emerged as a vital tool for helping airlines stay connected, even while everything else was disconnected.
Collaboration When It Matters Most
Frequency is a cloud-based communication platform built for airline operations—pilots, controllers, ground crews, maintenance, and leadership. During the height of the pandemic, these teams were operating with limited personnel, unpredictable flight plans, and rapidly evolving regulations.
With Frequency, they didn’t need to rely on outdated call chains, emails, or cluttered WhatsApp groups. Instead, every flight became its own secure digital space—where only the right people could collaborate, instantly, and in real time.
No Desks, No Problem
COVID-19 forced operations teams to work remotely, socially distanced, or split across terminals. Frequency’s mobile-first design meant ops teams could coordinate from home, from the tarmac, or anywhere in between—without missing a beat.
Real-Time Updates, Fewer Delays
Whether it was a change in passenger restrictions, a late-arriving crew, or a sudden weather disruption, Frequency helped operations teams adapt faster. Real-time alerts, role-specific updates, and seamless coordination allowed crews to make decisions quickly—without the chaos.
Built for Uncertainty
The COVID era made one thing clear: resilience matters. With Frequency, airlines had a tool built not just for today’s challenges, but for tomorrow’s. Even as flights were slashed and routines upended, the platform adapted—automating workflows, reducing miscommunication, and supporting safe, coordinated turnarounds.
Looking Ahead
While the world was grounded, Frequency proved that smart, streamlined communication isn’t just a nice-to-have—it’s a lifeline. As the industry begins to recover and rebuild, Frequency remains committed to helping airlines navigate uncertainty with clarity, speed, and confidence.
Stay safe. Stay connected. Fly smarter.
✈️ www.flyfrequency.com
#AviationRecovery #COVID19 #FlyFrequency #SmartOps #AirlineResilience
